COD Policy

Partial Pre‑payment for COD

At Fabium Fashion, we cherish slow‑fashion craftsmanship and want every parcel to reach a home that truly wants it. To keep cancellations low and prices fair, all Cash‑on‑Delivery orders require a small upfront payment of ₹ 200.

Good news: the ₹ 200 is not an extra fee. It is credited against your order total—you simply pay the balance in cash when the courier arrives.

Why ₹ 200 Upfront?

1. Genuine intent – A nominal advance signals that you really want the piece, cutting down on last‑minute refusals.
2. Shipping‑cost buffer – If a parcel bounces back unpaid, the ₹ 200 helps offset two‑way logistics.
3. Sustainable, fair pricing – Fewer fake orders mean we waste less fabric, trim, and fuel, so we can keep our prices competitive for everyone.

How It Works

1. Add to cart – Shop normally and head to checkout.
2. Select “Partial COD Option” – The portal will prompt you for the partial payment.
3. Pay ₹ 200 – Pay via UPI / card / netbanking.
4. Order confirmation – You will receive an email/SMS showing ₹ 200 paid and the balance due.
5. Pay balance on delivery – Hand the remaining amount to the courier—done!

Important to Remember

• The ₹ 200 is deducted from your grand total.
• Decline the parcel or refuse to pay the balance? The advance becomes non‑refundable and helps cover return freight.
• If an item arrives damaged or incorrect, let us know within 48 hours. We will arrange a replacement or refund—including the ₹ 200—per our Return & Exchange Policy.
• If we must cancel (e.g., item sold out), the ₹ 200 comes straight back to your original payment method.
• Standard return rules (7‑day window, ₹150 restocking fee, non‑returnable categories, etc.) still apply once the order is accepted.

Frequently Asked Questions

We hope this small advance makes your COD experience smoother while helping us keep our company delightfully sustainable. Happy shopping!